SAP for Utilities is geared toward leaders, managers, directors and other professionals involved with the decision-making process. Attendees have responsibility and influence in every sector of the utility industry including those who are leveraging their company’s SAP investments and other technologies across the entire IT infrastructure.
With over 1,000 utilities professionals in attendance, the 2017 conference tackled the biggest initiatives and questions by connecting fellow utility executives, VPs, directors, heads of business units, key enterprise users, partners, analysts and SAP experts.
Join Utegration in San Antonio, TX for SAP for Utilities 2018!
Utegration Speaker Sessions
Why Successful AMI Projects Should Go Hand-in-Hand with Business Process Optimization & Automation
Oct 16 2018, 11:40 AM
With the dynamic and competitive nature of the energy marketplace along with ever-increasing customer expectations, the modern utility must strive to deliver high levels of customer service while operating in an efficient manner through well thought out business processes and innovative tools. AMI (Advanced Metering Infrastructure) is one of those tools. To fully harness the power of AMI, the utility must not look at an AMI implementation as just another metering project driven by a single silo of the organization. AMI is impactful across the entire organization and the project must be inclusive of all business process areas such as Billing, Customer Service, Operations, and Engineering. In this session we will discuss how to approach an AMI project, how to effectively leverage technology to optimize and automate business processes, and how one utility is not only delivering operational efficiency, but also outstanding customer service and employee satisfaction with their AMI implementation.
Key Business Benefits:
- Automation of business processes
- Increased operational efficiencies
- Improved customer and employee satisfaction
Enabling SAP ISU for Smart City Initiatives
Oct 17 2018, 11:40 AM
The trend of all the light manufactures moving away from the traditional lights to LED lights triggered the potential to save operational cost by nearly 30% and made a compelling reason to deploy the new industry standard of LED lights. Additionally, the prospects of leveraging and extending the already existing smart meter mesh network to manage LED lights made it more attractive to move towards implementing SMART LED lights. Itron’s Street Light Vision product offered various features to enable and control the LED lights and was easily integrated with the existing SAP ISU system at Oklahoma Gas and Electric. This helped stream line work order process and automate existing business processes like remote disconnect/reconnect, maintenance order creation for lights based on specific events. In addition, the SL.V’s interface was be used by call center agents to identify non-working lights accurately.
Key Business Benefits:
- Reduce operation cost by 30%
- Increase operational efficiencies
- Ability to track assets in the field more efficiently