Business Analytics as a Service

Analytics as a Service

Who:

• Business executives – CFO, Controllers, AMI Operations, Billing Operations (AMI Data Management), Distribution Operations and Planning, Customer Service
• Any role that needs information to support decision making, planning, and risk assessment

What: 

• Give us the data, ask us questions and we take care of the rest
• Our focus: CIS, AMI, operations, OT data

Example use cases: 

• Financial, revenue, unbilled revenue
• Operations – improved design models, Power Quality analysis – i.e. voltage, Conservation Voltage reduction, Volt/Var Optimization
• Customer service, satisfaction, bad debt, behaviors – Demand Side Management

• Regulatory, compliance reporting

METER TO MAIL

• Meter Read Order to Meter Read Upload
• Meter Read Upload to Bill
• Bill to Invoice
• Invoice to Print
• Print to Mail

RECONCILIATION

• Supercube – Reconciliation between GL and
• Sub Ledger
• Revenue Reconciliation
• Receivable Reconciliation
• Master Data Reconciliation

MASTER DATA

• Customers, Accounts, Contract, Premise
• Equipments, Assets
• GL, Chart of Accounts
• 30+ Other Master Data EDW Objects

REVENUE MANAGEMENT

• Billed Revenue Sales Statistics
• Unbilled Revenue
• Gross Margin
• Revenue Leakage

CREDIT & COLLECTIONS

• A/R Performance
• Payment & Clearing
• Dunning Analysis
• Collection Agency Performance
• Write Offs

CUSTOMER SERVICES

• Customer Interactions
• Services Work executions
• Customer Satisfaction
• Time to resolution

Advanced Analytics for Utilities

CUSTOMER ENGAGEMENT

• Improve in competitiveness
• Increase campaign effectiveness
• Increases probability
• Support financial reporting and other use cases

CUSTOMER CHURN

• New customers can cost five times more than retaining existing customers
• Predict customers who are likely to churn
• Implement effective of customer retention program

To schedule an expert briefing, contact us at bettersolutions4U@utegration.com