Application Management Services
Utegration AMS team is focused on continuous improvement to provide value added services that consistently increment the return on software investments to the business users while instilling a high level of confidence through maintaining a stable and reliable operating environment.
Companies of today are forced to innovate at an accelerated pace. This creates significant challenges for stability and reliability throughout the technology stack to minimize disruption to business operations. The Utegration AMS team capitalizes on our vast knowledge in implementing, optimizing and maintaining systems to ensure stability, reliability and business continuity.
Utegration AMS is a collection of highly dedicated and specialized teams who operate 24x7 to cover your application maintenance needs from sys ops, infrastructure management, incident management, enhancements, upgrades and more. Our teams work proactively to ensure that your applications are fully operational and perform to meet the demands of your business.
With an aging workforce and an increasing array of skills necessitated by an explosion of technology options, Utegration AMS has the breadth and depth to help you manage those risks. We have the knowledge and coverage required to identify opportunities and address your desire for continuous improvement and innovation, to optimize and enhance your technology landscape to drive business outcomes.
POST GO LIVE STABILIZATION
Utegration AMS has a track record of being called upon to stabilize applications after a troubled go-live. Our team comprises industry veterans who have served a combined 50+ clients, which allows us to bring our collective industry experiences to help you weather the challenges and pave the way for best practices to support business operations.
Service Delivery Management
Our highly collaborative approach allows us to deliver business value and benefits through very attractive models. We hold ourselves accountable through our process oriented approach by measuring and reporting on our service and quality metrics, as well as actively seek constructive feedback to fuel the continuous improvement cycle.