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Billing and Payments for Utilities Conference

Utegration Speaker

Tuesday, February 13 at 8:30 – 9:15am

Case Study: Hidden Treasurers: Identifying and Billing Unbilled Revenues

As is well known, utilities must bill revenue to collect the receivables from the customer. Gainesville Regional Utilities (GRU) has been testing innovative concepts to increase revenue and reduce expenses and has refined these models that have now blossomed into permanent programs. GRU will provide updates on their water/wastewater revenue recovery program, including stopped meter methodology, leveraging interns to augment staff and reports, and their successful partnership with Water Company of America. The organization will discuss how it’s pursuing it’s three primary objectives:

  • Increase water and wastewater revenues with minimal budget impact
  • Identify and counter common operational assumptions that impact revenues
  • Leverage relationships with outside organizations to maximize budget use and recoveries

Steve Hooper, General Manager, Water Company of America

Kinnzon Hutchinson, Interim Customer Operations Director, Gainesville Regional Utilities

Herb Firsching, Director, Utegration LLC



Hyatt Regency New Orleans
601 Loyola Avenue
New Orleans, LA 70113

Earlier Event: January 23
DistribuTECH 2018
Later Event: February 19
SAP BI + Analytics Conference