Bad debt control can be considered a use case under the umbrella of revenue protection. It can result in hard dollar value, making it easier to show the benefits of the project.
Cloud has been fundamentally altering the IT landscape. An SAP article titled, “The Future of ERP: Public Cloud”, says that companies perform better when they make a shift to the cloud. This is due to advantages that include not requiring companies to own their IT infrastructure, scalability allowing quickly deployed applications, and new technology that can be used immediately. Some companies are initially adopting a hybrid cloud strategy, and Gartner says that by 2020, a corporate "no-cloud" policy will be as rare as a "no-internet" policy is today.
While the capability to disconnect and reconnect meters remotely dramatically improves a utility’s operational effectiveness, customer service level and operating budget, care must be given to designing business processes and applications around this capability to avoid customer service issues and process exceptions. One of the largest electric cooperatives in the U.S., Middle Tennessee Electric Membership Corp. (MTEMC) is reaping the benefits of a well-designed and executed advanced metering infrastructure (AMI) project specifically focused on remote disconnects and reconnects.