While the capability to disconnect and reconnect meters remotely dramatically improves a utility’s operational effectiveness, customer service level and operating budget, care must be given to designing business processes and applications around this capability to avoid customer service issues and process exceptions. One of the largest electric cooperatives in the U.S., Middle Tennessee Electric Membership Corp. (MTEMC) is reaping the benefits of a well-designed and executed advanced metering infrastructure (AMI) project specifically focused on remote disconnects and reconnects.
We are continuing our Line of Business owner interviews with Kai Bi, Managing Director - Product Development. You can check out our main blog page for more practice director interviews and other interesting posts!
Data models are a cornerstone of application development. They provide a standardized method for defining and formatting database contents consistently across systems, enabling different applications to share the same data — reducing development costs, speeding time to market, and improving quality and performance.
With the recent customer data breach at Equifax, protection of sensitive customer data is a hot topic. At Utegration, we regularly help our clients build HANA based analytics solutions, and in doing so, we ensure our clients protect their customer’s sensitive data when moving data into HANA. This is a top priority, as many of our clients operate in a competitive market, and maintaining customer satisfaction is of great importance.
After many years of successfully implementing HANA for our customers, we are experts in understanding how to ensure secure customer data on SAP HANA.
Dr. Michael E. Webber spoke about his recent book titled “Thirst for Power: Energy, Water, and Human Survival” which explores the interconnectedness between energy and water, citing them as our most important global resources.
Dr. Webber will be discussing these issues from his book “Thirst for Power: Energy, Water, and Human Survival” and the ASUG Southwest Energy and Utilities Conference, July 27-28, 2017 in Houston, TX. Come listen and learn more.
SAP briefly announced Leonardo last year as it's IoT's brand, but there was not much attention to it.This year, Leonardo is literally at the center of SAP annual Sapphire conference, and took the main stages of SAP product introduction.
As utilities in North American continue to embrace the cost savings and operational efficiencies of Advanced Metering, they continue to struggle with the complexity of implementation and on-going support of Advanced Metering Infrastructure (AMI). As if replacing all/most of their field devices is not a monumental task, utilities must also grapple with new internal systems that are required to manage the ‘smart grid’. This complex infrastructure causes some utilities to experience a dampening of benefits from their AMI roll out.
Exploring Artificial Intelligence (AI) in the Evolution of Conversational Systems
Innovation in the field of technology has never been this rapid. Devices interacting with humans has taken the lime light in the market with an increasing demand every day!
Next up in our practice director interview series is Jimmy Leong, Director of Customer Engagement (CE) & User Experience (UX). As always, you can check out our main blog page to more other practice director interviews and other interesting posts!
On February 24th, a team of 25 from Utegration volunteered at the Houston Food Bank's Portwall Main Warehouse as part of Utegration's "Sharing the Love" Event to give back to the community.